Skip to content

🔥HOT SUMMER SALE LIVE 🔥

✨🔥30-DAYS FREE RETURNS❤️️

FREE SHIPPING WITHIN USA❤️️

    RETURN POLICY

    **Cancellation Policy**

    We accept order cancellations before the product is shipped. If the order is cancelled, you will receive a full refund. We cannot cancel orders once the product has been shipped.

    **Return Policy**

    We accept product returns within the USA. Customers have the right to apply for a return within 30 days after receiving the product. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required. Please do not send your purchase back to the manufacturer.

    **Shipping Costs for Returns**

    - Customers will only be charged once for shipping costs, which includes returns.
    - No restocking fee will be charged for returns.
    - If the return is caused by the consumer, the consumer is responsible for the shipping fee. The fee will depend on the chosen shipping company.
    - If the return is due to our error (e.g., damaged or incorrect items), we will cover the shipping fee.

    **Refunds**

    Once your return is received and inspected, we will send you an email notification. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment within 7 days.

    **Late or Missing Refunds**

    If you haven’t received your refund yet, please:

    1. Check your bank account again.
    2. Contact your credit card company; it may take some time before your refund is officially posted.
    3. Contact your bank, as there may be processing time before the refund is posted.

    If you have done all of this and still have not received your refund, please contact us at sales@desmentia.com.

    **Contact Us**

    For any questions or to get the return address, please contact our customer service at sales@desmentia.com.

    Fast Shipping

    30-Days Return

    24/7 Customer Support

    High Quality Products